Goblin DenGoblin Den Games

Privacy Notice

Last updated: 2025-11-23

Who we are

Goblin Den Games (“we”, “us”) is a small team based in Italy. We are the controller of personal data processed via this website.

  • Email: hello@goblindengames.com
  • EU/Italy contact (for EU GDPR): [Via Parolito 74, San Severino Marche, 62027, Italy]

What data we collect

  • Newsletter sign-ups: email address.
  • Orders: name, contact, delivery details, order/payment identifiers (payments handled by Stripe).
  • Support/contact: the information you send us.
  • Usage data: only if you consent to analytics cookies (page views, device info, approximate location).

Why we use your data (lawful bases)

  • Provide the site and services: legitimate interests.
  • Process orders/payments & shipping: performance of a contract.
  • Newsletter and marketing: consent (you can withdraw any time).
  • Analytics & improvement: consent (non-essential cookies disabled until you opt-in).
  • Legal/records: legal obligations and legitimate interests.

Sharing

We use trusted service providers as processors, including:

  • Hosting/CDN: Vercel (EU/US).
  • Payments: Stripe.
  • Email/newsletters: [Your provider] (only if you sign up).
  • Analytics: Google Analytics (only if you consent).

These providers process data on our instructions under data-processing agreements. Where data is transferred outside the UK/EU, we rely on appropriate safeguards (e.g., Standard Contractual Clauses).

Retention

  • Order/transaction records: up to 7 years (tax/accounting).
  • Support communications: up to 24 months.
  • Newsletter data: until you unsubscribe or withdraw consent.
  • Analytics data: per provider defaults (only if you consent).

Your rights

You can request access, correction, deletion, restriction, objection, and data portability. Where we rely on consent, you can withdraw it any time (see cookie controls). You also have the right to lodge a complaint with a supervisory authority:

  • UK: Information Commissioner’s Office (ICO)
  • Italy/EU: Garante per la protezione dei dati personali / your local authority

Children

Our site is not directed at children under 13. If you believe a child has provided us personal data, please contact us and we will delete it.

Contact

Email hello@goblindengames.com for any privacy requests.